Disclaimer: In case of any discrepancy or difference, the English version will take precedence over any translation.
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Lokesh Kumar Jampa and its affiliates (collectively “Finautiq, Lokesh Kumar Jampa, we, our, us”) collect, use, share, or otherwise process your personal data through our website www.lokeshjampa.com (hereinafter referred to as the “Platform”).
While you can browse sections of the Platform without the need of sharing any information with us, please note our primary operations are based in India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing our consulting, automation, or compliance services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service agreements, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection of Your Information When you use our Platform, we collect and store your information which is provided by you from time to time. Once you give us your personal data, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide data by choosing not to engage a particular service or feature on the Platform.
We collect and analyze your personal data relating to your browsing patterns, service inquiries, preferences, and other information that you choose to provide while interacting with our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand your business needs and provide you with an enhanced user experience. This information may include your computer browser information and your IP address.
We may collect personal data (such as email address, billing address, name, phone number, and payment instrument details) from you when you submit an inquiry, set up an account, or transact with us. While you can browse some sections of our Platform without registering, engaging our professional services (such as VCFO Advisory, Automation, or Tax Compliance) requires data collection.
If you send us personal correspondence, such as emails or letters, or if third parties send us correspondence about your activities on the Platform, we may collect such information into a file specific to you.
Use of Demographic / Profile Data / Your Information We use your personal data to fulfill consulting engagements, deliver custom automation scripts, process payments, and communicate with you about your projects and services. We use your personal data to enhance client experience, resolve disputes, troubleshoot problems, help promote a safe service, collect money, and report to regulatory authorities wherever required under Indian law (e.g., GST or Income Tax filings).
With your consent, or as required to fulfill a specific service contract (such as Digital Signature Certificate issuance or Tax Litigation), we may request you to provide your PAN, GST Number, Government-issued ID cards, corporate financial records, and Know-Your-Customer (KYC) details to: (i) complete required regulatory filings on your behalf; (ii) issue GST invoices for the services purchased; (iii) provide you access to enterprise platforms (such as Zoho). You understand that your access to these services may be affected in the event the necessary information is not provided to us.
We identify and use your IP address to help diagnose problems with our server and to administer our Platform.
Cookies We use data collection devices such as “cookies” on certain pages of the Platform to help analyze our web page flow and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal data. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits.
We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our clients use the site. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also control the use of cookies at the individual browser level.
Sharing of Personal Data We may share personal data with Finautiq group companies, affiliates, and trusted business partners (such as Zoho or Hostinger) strictly for the purposes of providing the infrastructure and products required to execute our professional services.
We may disclose your personal data to third parties, such as payment gateways or enterprise software vendors. This disclosure may be required for us to provide you access to our services, collect payments, comply with our legal obligations, or facilitate secure document management. Lokesh Kumar Jampa does not sell or rent your personal data to third-party marketing agencies.
We may disclose personal data if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal data to law enforcement agencies or regulatory bodies (such as the Ministry of Corporate Affairs or the Income Tax Department) to comply with statutory obligations related to the services you have retained us for.
We and our affiliates will share some or all of your personal data with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or in the event of reorganization, amalgamation, or restructuring of business.
Links to Other Sites Our Platform may provide links to other websites or applications (such as government portals for tax compliance) that may collect personal data about you. You will be governed by their privacy policies. Lokesh Kumar Jampa shall not be responsible for the privacy practices or the content of their privacy policies.
Security Precautions We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, users accept the inherent security implications of data transmission over the internet, and therefore, there would always remain certain inherent risks regarding use of the Platform.
Choice/Opt-Out We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications. If you do not wish to receive promotional communications from us, please email support@lokeshjampa.com to unsubscribe.
Children Information Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal data from children under the age of 18 years.
Data Retention We retain your personal data in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law (such as the mandatory retention of financial and tax records). We may retain data related to you if we believe it may be necessary to prevent fraud, enable Lokesh Kumar Jampa to exercise its legal rights, or defend against legal claims.
Your Rights We take every reasonable step to ensure that your personal data that we process is accurate and kept up to date. You may access, correct, and update your personal data by writing to us at the contact information provided below.
You have an option to withdraw your consent that you have already provided by writing to us. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon them. Please note that withdrawal of consent will not be retroactive. In the event you withdraw consent, such withdrawal may restrict the provision of our consulting and compliance services to you for which we consider that information to be necessary.
Your Consent By visiting our Platform or by providing your personal data, you consent to the collection, use, storage, disclosure, and otherwise processing of your personal data on the Platform in accordance with this Privacy Policy.
Changes to this Privacy Policy Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices.
Grievance Officer In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
E-Mail: support@lokeshjampa.com
Customer Support If you have a query, concern, or complaint in relation to the collection or usage of your personal data under this Privacy Policy, please contact us at support@lokeshjampa.com.
Last Updated: September 2026